(775) 433-1185
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the factory

The Factory

Auto Services for BMW, Mini Cooper, Mercedes, and Porsche

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Our Factory-Trained Master Technicians have over 35 years combined experience working exclusively on German-engineered vehicles. We understand that a vehicle, especially a sports luxury vehicle like a BMW, is not just a mode of transportation it’s also an affection for most car owners. Our technicians understand the attachment car enthusiasts have to their vehicles and take extra care with each car that comes into the shop.

BMW

Maintenance • Repair
There's one common ground across all BMW models - they provide the Ultimate Driving Experience. The best way to keep your BMW driving like new is to keep up with the maintenance schedule. We take the guesswork out of BMW service by prompting you on any needed maintenance items and providing a top to bottom inspection every time you see us!

bmw Services >

MERCEDES-BENZ

Maintenance • Repair
Mercedes-Benz is a trusted automaker as they are one of the oldest makers in the world. The automaker has a proven reputation for ingenuity as they have been the figurehead in many automotive advancements counting the first internal combustion engine, brakes on all four wheels and crumple zones. A trusted brand needs trusted technicians to keep their vehicles on the road, The Factory is your trusted repair shop for any model of Mercedes-Benz.

m.b. Services >

MINI

Maintenance • Repair
MINI, now under the stewardship of BMW, maintains its iconic design and dynamic performance. From the spirited Mini Cooper to the versatile Mini Countryman and Mini Clubman, each model embodies the spirit of adventure and innovation. Our skilled technicians specialize in the meticulous care and maintenance of these legendary vehicles, ensuring they uphold their reputation for agility and style on the road. Whether it's routine servicing or intricate repairs, trust us to keep your Mini running smoothly and efficiently. We service all Mini models, including the Cooper, Countryman, Clubman, and more, providing expert care for your cherished compact companion.
MINI Services >

SPRINTER

Maintenance • Repair
The Sprinter is a versatile and dependable vehicle known for its impressive functionality and reliability. As one of the most recognized commercial vans, it has established a reputation for handling a variety of tasks with ease, from transporting cargo to providing comfortable passenger transport. The Sprinter’s durable construction and engineering excellence ensure it stands up to daily demands while delivering a smooth driving experience. When it comes to maintaining your Sprinter’s performance, trust the skilled technicians at The Factory to provide expert repair and maintenance services that keep your vehicle on the road and operating at its best.

Sprinter Services >

PORSCHE

Maintenance • Repair
Porsche is a major contender in the sports car arena. Starting with the 356 and moving forward from there, Porsche has developed the most iconic and longest continuously produced sports cars in the world. A fast car needs routine maintenance and periodic repair, our skilled technicians will keep your machine running strong and handling smoothly on the roads. We services all Porches including Cayennes, Macans, Panameras, Boxsters, and 911s.

PORSCHE Services >

The Importance of Factory Trained Technicians

Our technicians and owners, Chuck and Dave, knew the importance of acquiring the proper training in order to work on German engineered vehicles. After graduating from Universal Technical Institute (UTI) in Arizona, both Chuck and Dave went on to study at BMW of North America, they both completed the BMW Service Technician Education Program (STEP). A “factory trained” technician is someone that has successfully completed a specific course offered by the manufacturer, meaning our technicians have the skills to service BMWs in the way the manufacturer has intended. At The Factory, our technicians have proven their proficiency and skills while working on German engineered cars.

our philosophy


FACTORY-TRAINED TECHNICIANS

Your luxury sports vehicle is important to you and our technicians have the skills to keep your vehicle running strong and keep your mind at ease.


FACTORY PARTS

We believe using Original Equipment Manufacturer (OEM) parts keeps your vehicle operating at optimal performance, using OEM parts also ensures the longevity of your vehicle.


GERMAN IS OUR NICHE

We pride ourselves on our knowledge of German vehicles, we have poured many hours into our training in order to perfect our skills and want to provide a niche service to our German car enthusiasts.
30 Ohm Pl STE 7, Reno, NV 89502
775.433.1185
Monday-Friday 8am-5pm
Saturday Closed
Sunday Closed
© 2021 The Factory | ALL RIGHTS RESERVED
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