As a dealership alternative, The Factory Provides factory maintenance and repairs using OEM, OES and Genuine Parts. We also provide services beyond dealership capabilities.

COMMON MERCEDES-BENZ SERVICES:

Change oil & Filter, Reset service interval indicator, Perform comprehensive vehicle inspection, Inspect and fill fluids, Road test.

The Service A is an annual service comparable to the "MB oil and filter service". Rather than filling the description with fluff and charge you more, we give you the same price as the regular oil and filter service.

Includes everything in the Service A, Cabin air filter replacement and Brake Fluid Service.

You may notice a number following "Service A" or "Service B". Mercedes-Benz are equipped with condition based services which indicate additional maintenance needed based on mileage and fuel consumption. These services may include items such as Spark Plugs, Engine Air Filter(s), Transmission Service, Transfer Case / Differential(s) fluid change and more. Every visit we check for condition based services to ensure your Mercedes stays up to date on scheduled maintenance.

If you are experiencing a Check Engine light, Service Engine Soon warning, Drivetrain Malfunction, 4x4 / DSC warning or just have any other general concern, We have the Factory Training and Equipment to properly diagnose your issue and recommend the needed repair.

Is your A/C warm? We are equipped to service your AC System 1996 and up. Every A/C Recharge comes with leak detection dye and a general inspection of the refrigerant lines and compressor.

COMMON MERCEDES REPAIRS:

Drive belt / Serpentine belt, Drive belt pullies and tensioner, Intake Manifold Runner Control components, Variable Valve Timing (VVT) components, Timing chains and guides, Clutch and Flywheel, Transfer Case, Differential, Drive Shaft, Engine and Transmission Replacements, Struts / shock absorbers, Control arm bushings and more.

Ignition coils, Fuel tank vent valve, Control modules, Crankshaft and Camshaft sensors, Variable Valve Timing (VVT) actuators, Wiring harness repairs, Key replacements / Locksmith repairs, Ignition switch, Steering Column, Tire pressure sensors / modules and more.

Heating and Air conditioning repairs, Seat motors / switches, Window motors / Window regulators, Door locks, Trim replacement, Instrument panel, SRS / Airbag repairs, Seatbelts and receptacles, Radio / Infotainment repairs and more.

BEYOND THE DEALERSHIP:

Do you have an instrument panel repair with failed pixels or a faulty display? We offer refurbishment services for select models saving you thousands of dollars.

Are you experiencing audio or visual issues with your infotainment system? We find refurbishing your infotainment unit saves you thousands over replacing completely. Available on select models only.

Are you tired of the same part failing over and over again even though it is a Genuine product? We pride ourselves on using Factory parts but sometimes Factory isn't enough. We utilize application specific aftermarket parts in certain cases.